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Customer Service

Customer Services

Cancellation Policy

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. 

24 Hours or Less Cancellation Notice:  If you cancel your appointment 24 hours or less of your scheduled service, you forfeit your paid fee.

 

24 Hours or More Cancellation Notice: If you cancel up to 48 hours before the scheduled service, you will be refunded your fee less 10%.

*You must cancel your service in writing from the email you used to book the service in order to avoid a cancellation fee. Thank you for emailing your request to: ariadnes@risingspirit.org 

A No Show - There will be no refund.

Terms & Conditions

INTEGRATIVE SPIRITUAL TRAINING

Schedule Changes

If you need to reschedule your session, at least  24-hour notice is required.  If you have an emergency, we will work around it.  If you must cancel without 24-hour notice, and we can't find a mutually convenient time to reschedule, you may have to forfeit that week's session. 

Privacy Policy

There may be a time when Rev. Ariadne Sharelle will have reschedule, and you will be notified as far in advance as possible.  She expects you to be on time for your sessions, with the understanding that, unless she has available time following your scheduled session, the session would by necessity be shortened by the amount of time you are late. A "no show" will likely result in no session that week, of course this is notwithstanding exceptional circumstances that are completely outside your control.)

Fees are non-refundable once coaching has begun, as Rev. Ariadne Sharelle has found that doing so compromises your commitments to your coaching goals.

Exception:  For training packages of three months or longer if you decide within 72 hours after your first session that coaching is not for you or that you and Rev. Ariadne Sharelle are the right fit, after all, she refund all but the prorated first session minus processing fees, based on the standard monthly rate in effect.

Please note that there is no contract.  It is a fundamental commitment keeping both participants on the same page. If you have questions, please email Rev. Ariadne Sharelle at ariadnes@risingspirit.org 

 

Payments and fees are paid a the time of booking.  We accept  major credit cards and PayPal.

 

Extra Time (Laser Training)

Feel free to call between sessions if you can't wait to share a success, need guidance or are facing a challenge you'd like to talk over. Rev. Ariadne Sharelle will do her best make time between sessions to speak with you if needed.  You will not be billed for these types of calls.  Rev. Ariadne Sharelle does not bill for these types of calls. Please keep these call to about 5 - 10 minutes.

 

Email and texts are unlimited with no charge. 

 

Nature of the Training Relationship

The training relationship is no way to be construed as psychological counseling or any type of therapy.  If you feel a need for therapy it is your responsibility to seek a licensed professional. Results are not guaranteed.  You enter into the training with the understanding that you are responsible for creating your results.

Confidentiality

Rev. Ariadne Sharelle recognizes that you may share future plans, business affairs, customer lists, financial information, job information, goals, personal information and other proprietary information. Rev. Ariadne Sharelle will not at anytime either directly or indirectly, disclose, communicate any information to a third party.  She may in the future as you for a review in an effort to help others have a deeper understanding of her coaching practices.  You are under no obligation to provide a review, and the review or lack of has absolutely no bearing on the training relationship.

Referral Bonus

Do you know someone you feel would benefit from Integrative Spiritual Training?  You will receive one free month of coaching for every referral who takes at least three months of Integrative Spiritual Training. Rev. Ariadne Sharelle is grateful for the opportunity to be of service. 

Discontinuation

Month-to-month coaching can be canceled at anytime by email to ariadnes@risingspirit.org 

Payment made for the current month will be considered full payment for training unless there is an unpaid balance.  In the event fees are owed at the time of cancellation, full payment is due.

There are no refunds for unused sessions from multiple-month training packages. 

The training relationship can only work if your are "teachable," meaning you are willing to be taught, which in this context means to decide upon and to take actual action steps to move forward.  Teach-ability doesn't come naturally to everyone.  It may take a little time to feel comfortable with aspects of the process and accountability.  It is Rev. Ariadne Sharelle's discretion to end a training relationship if you are consistently unwilling to be trained, in which case any advance fees paid for training will be promptly refunded minus the processing fees.

 

You agree to the following Term & Conditions when:

Purchasing a reading, you are authorizing Rev. Ariadne Sharelle permission to access your energy and guides.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

Why we collect Non-personal and Personal Information:

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.  

 

How we collect information:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Type of information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.  

 

How we may communicate with you:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How we store, use, share and disclose our visitors' personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

COOKIES

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

 

We and Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

 

Types of Cookies:

In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies. However, considering that our platform gives you the ability to add multiple components, codes, third-party applications...and so on, your website may include other types of cookies which might require specific settings.

Take a look at the table below to see which cookies we place on Wix sites:

 

Cookie Name:  XSRF-TOKEN

Purpose:  Used for security reasons

Duration:  Session

Cookie Type:  Essential

Cookie Name:  hs

Purpose:  Used for security reasons

Duration:  Session

Cookie Type:  Essential

Cookie Name:  svSession

Purpose:  Used in connection with user login

Duration:  2 years

Cookie Type:  Essential

Cookie Name:  SSR-caching

Purpose:  Used to indicate the system from which the site was rendered

Duration:  1 minute

Cookie Type:  Essential

Cookie Name:  _wixCIDX

Purpose:  Used for system monitoring/debugging

Duration:  3 months

Cookie Type:  Essential

Cookie Name:  _wix_browser_sess

Purpose:  Used for system monitoring/debugging

Duration:  session

Cookie Type:  Essential

Cookie Name:  consent-policy

Purpose:  Used for cookie banner parameters

Duration:  12 months

Cookie Type:  Essential

Cookie Name:  smSession

Purpose:  Used to identify logged in site members

Duration:  Session

Cookie Type:  Essential

Cookie Name:  TS*

Purpose:  Used for security and anti-fraud reasons

Duration:  Session

Cookie Type:  Essential

Cookie Name:  bSession

Purpose:  Used for system effectiveness measurement

Duration:  30 minutes

Cookie Type:  Essential

Cookie Name:  fedops.logger.sessionId

Purpose:  Used for system effectiveness measurement

Duration:  12 months

Cookie Type:  Essential

Cookie Name:  wixLanguage

Purpose:  Used on multilingual websites to save user language preference

Duration:  12 months

Cookie Type:  Functional

Important:

We may use cookies that aren't listed in the table above. For example, (Wix Stores, Wix Bookings etc.), third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads). These apps and integrations may place additional cookies on our site.  

 

How you can withdraw their consent:

If you don’t want us to process your data anymore, please contact us at mata@risingspirit.org or send us mail to: Rising Spirit, 321 West 2nd St Suite 6000, Casper, WY 82601. 

 

When informing your visitors of cookies, we recommend directing them to good sources of information such as All About Cookies. Your visitors should be able to see what cookies are used and how to manage them properly.

Useful links to include in your privacy policy

The following links explain how to access cookie settings in various browsers:

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

Policy Updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mata@risingspirit.org or send us mail to: Rising Spirit, PO Box 696, Crestone, CO 81131

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